Terms & Conditions
Please read these Terms & Conditions carefully before using our relocation services.
Contents
These Terms & Conditions govern the use of services provided by BMR Global Relocation Services. By requesting a quotation, booking our services, or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
1. Acceptance of Terms
By engaging BMR Global Relocation Services, you agree to comply with these Terms & Conditions, our Privacy Policy, and any service-specific agreements provided at the time of booking.
2. Scope of Services
BMR Global provides relocation management services including but not limited to:
- Household Relocation
- Office Relocation
- International Moving
- Packing & Unpacking
- Vehicle Transportation
- Storage Solutions
- Property Management
- Business Relocation
- Utility Setup
- Cleaning Services
- Home Setup
- Lifestyle Assistance
Some services may be delivered through verified third-party partners managed by BMR Global.
3. Quotations & Pricing
- All quotations are based on the information provided by the customer.
- Changes in inventory, distance, labour requirements or access conditions may result in revised pricing.
- All applicable taxes will be charged separately unless otherwise stated.
- Additional services requested after booking may incur extra charges.
4. Booking Confirmation
A booking is considered confirmed only after written confirmation from BMR Global and receipt of any applicable advance payment.
5. Customer Responsibilities
- Provide complete and accurate information.
- Disclose fragile or high-value items.
- Ensure authorised access at pickup and delivery locations.
- Carry jewellery, cash, passports and important documents personally.
- Be available during loading and unloading or appoint an authorised representative.
6. Restricted Items
The following items will not be transported:
- Cash & Currency
- Jewellery
- Firearms
- Explosives
- Illegal Goods
- Narcotics
- Hazardous Chemicals
- Live Animals
- Perishable Food
- Important Original Documents
Professional Commitment
Our team follows industry best practices to ensure safe packing, secure transportation, timely delivery and transparent communication throughout your relocation journey.
7. Delivery
Delivery timelines are estimates only and may vary due to weather, traffic conditions, government restrictions, customs clearance, natural disasters or other unforeseen circumstances.
8. Insurance
Transit Insurance is strongly recommended for all relocations. Claims are subject to the terms and conditions of the insurance provider.
9. Damage Claims
- Visible damages must be reported within 24 hours of delivery.
- Hidden damages must be reported within 72 hours.
- Supporting photographs may be requested.
10. Third-Party Partner Services
Certain services are provided through carefully verified partner companies. While BMR Global manages service coordination and quality monitoring, independent contractual obligations of partner organisations remain their responsibility.
11. Limitation of Liability
BMR Global's liability shall not exceed the amount paid for the relevant service except where otherwise required by applicable law. We shall not be responsible for indirect, incidental or consequential losses.
12. Force Majeure
BMR Global shall not be liable for delays or service interruptions caused by natural disasters, pandemics, strikes, government actions, war, civil disturbances or any circumstances beyond our reasonable control.
13. Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
BMR Global Relocation Services
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connect@bmrgrs.com
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+91 99 2368 0011